Medical Aid Claims Made Easier

We Assist with Medical Aid Claims Across South Africa

At Solutions Medical, we understand that purchasing essential medical and mobility equipment can be a significant expense.

That is why we assist customers with medical aid claims for qualifying products. We work with members of medical schemes throughout South Africa and help make the claims process as simple and straightforward as possible.

Our Products Have NAPPI Codes

Many of our medical, mobility and rehabilitation products have registered NAPPI codes.

A NAPPI code is a recognised product identification code used by medical schemes when assessing healthcare claims. It helps the medical scheme identify the specific product being supplied and process the claim correctly.

Products with NAPPI codes may include:

• Wheelchairs and mobility equipment

• Pressure-care cushions

• Walking aids

• Bathroom safety equipment

• Patient-care equipment

• Rehabilitation products

• Selected medical devices and accessories

We Can Help with the Claim Process

Depending on your medical scheme and benefit option, we can assist with:

• Preparing a detailed quotation

• Supplying the relevant NAPPI codes

• Providing product specif

• ications

• Supplying supporting documentation

• Working with your occupational therapist, physiotherapist or healthcare practitioner

• Submitting the claim or documentation to your medical scheme where applicable

• Following up on authorisation and approval

What We May Need from You

To assist with your claim, we may request:

• The patient’s full name and ID number

• Medical scheme name and membership number

• The patient’s benefit option

• A prescription, referral or clinical motivation

• An occupational therapist or physiotherapist assessment

• Any authorisation or case-management information supplied by the medical scheme

Our experienced team will explain what is required and guide you through each step.

Not Sure Whether Your Medical Aid Will Cover the Product?

Speak to us before purchasing.

We can help confirm whether the product has a NAPPI code, prepare a quotation and advise you on the documentation commonly requested by medical schemes.

Let Us Help You with Your Medical Aid Claim

Contact Solutions Medical today and let our team assist you with the equipment, quotation and supporting claim documentation you need.

Email: sales@wheelchairs.co.za
Website: www.wheelchairs.co.za

Important Information

Medical aid approval is subject to the rules of your medical scheme, your selected benefit option, available benefits, clinical requirements and any required pre-authorisation. A NAPPI code allows a product to be identified for claims purposes but does not guarantee payment or reimbursement. Any shortfall, co-payment or non-covered amount remains the responsibility of the member.